Frequently Asked Questions

Concerning YesRX.com's Website and the Services Offered
YesRX.com is a website which is owned by a third party. It researches trustworthy online USA pharmacy programs and then links the customer to that particular service. YesRX.com doesn't directly distribute or sell any prescription medication. Health Solutions Network is the program which offers all of the medications, in compliance with State and Federal laws. No controlled substances are offered or linked to by this site.

Will I Receive Emails from YesRX.com?
Absolutely not! In the event that you receive a message from anyone who claims to represent yesRX.com, please contact us right away, since we do not send any emails of any kind, except for refill reminders. If you have a question or concern, you may contact us directly via the Contact page and we will respond right away. If you have an account with us and have ordered in the past, we will send a refill reminder at the appropriate time. This is the only kind of email that yesRX.com will send.

Do I Need to Have an Exam to Order Online?
The short answer is no. If you are requesting Fioricet, Phenterprin, Soma, and other medications, we do not require an exam as long as you have already had one recently. It is standard pharmaceutical practice to only write prescriptions after a patient's medical history has been reviewed. Such a review is the same as an online review, and with it, we are able to determine your medical conditions and write an appropriate prescription. If you have any further concerns, you may have your doctor give you an exam first, and then submit your order online.

What's an Online Consultation?
Just like anything else, the medical world has followed the digital revolution. A physical exam or inspection is not necessary with our online consultation. During the ordering process, we ask you to fill out a questionnaire about your health. Your answers are sent to our licensed physician, who reviews them and then writes an appropriate prescription. Sometimes, we may advise you to visit your doctor for a consultation or physical exam. We guarantee the quality of our prescription medication, which is sourced from registered United States pharmacies only.

Is There a Charge for the Doctor to Write My Prescription?
We do not charge for consultation. You only pay for the actual medication, and shipping.

Is There a Difference Between a New Order and a Refill?
We classify a "new order" as your first time ordering medication from us, whether online or over the phone. Your request is labeled as a new order in our system. If you have ordered from us and gone through the physician's review before, then we consider your order to be a refill, and it will be filled immediately. However, certain prescriptions require a doctor's review each time it is requested, and those orders are classified as "new" every time, even if you have ordered it in the past.

Is it Legal to Write Prescriptions and Sell Medications Over the Internet?
Absolutely. YesRX.com is dedicated to not only meeting and complying with governmental regulations, but exceeding them with even higher standards. We only work with licensed physicians and pharmacies that are registered in the United States. We do not work with shady foreign partners. All of our partner pharmacies are licensed to send prescription medication to the states that are listed on the ordering form. In addition, they only employ licensed USA pharmacists. This ensures that you receive the highest level of care and safety when ordering.

Can I Use a Credit Card, Money Order, or C.O.D.?
Our partner pharmacy network accepts Visa and Mastercard cards, E-Checks, and C.O.D. (Cash On Delivery) as forms of payment. Note that yesRX.com is a third party-owned website; we are not the actual pharmacy. YesRX.com will not directly charge you for your medication. All orders are charged and processed by our partner, Health Solutions Network.

What Kinds of Prescription Medication Do You Sell?
YesRX.com offers medication that can be delivered to you at a much lower price than you would find in a local pharmacy. Our main focus is on drugs that are difficult to obtain, such as Fioricet, Soma, Phenterprin, and so on. These drugs (especially Phenterprin and Propecia) may be embarrassing to order in person. We solve this problem by offering an online ordering system and the ability to have the medication sent directly to your home. Our selection of medications is always growing, so be sure to visit often!

What Are Your Policies for Shipping?
Once our licensed physician has reviewed and approved your request, the order will be sent to the pharmacy to be filled. If you place your order before 12 p.m. EST, it will be shipped the same day. Orders after 12 p.m. will be shipped the next day. Note that shipment only occurs on business days, and not on weekends (Saturday and Sunday). You will be notified if there is any problem with your order; otherwise, if you don't hear from us, assume that it was processed successfully. We ship via FedEx only. If you want overnight shipping, the cost is $24, and 2-day delivery is $17. We are not able to ship to all states, so be sure to look at the order form and make sure that you are eligible.

What is Your Return Policy?
We are prohibited by federal law to offer refunds or exchanges on prescription medications. However, you may cancel your order if it has not shipped by contacting us. If you are calling after hours, please leave a message. If your request has not been approved by our physician yet, your order will be canceled. Orders that have already been approved may not be canceled.

Can I Track My Order?
You may visit your Order Status page to see the progress of your order before it is shipped. Once it has shipped, we provide a FedEx tracking number.